Shipping policy
Shipping Policy
Last Updated: [07-24-2025]
Thank you for shopping with Garment Graffiti! We aim to provide clear and transparent information about shipping from our international warehouses to the United States.
Shipping Origin
Our products are shipped from our fulfillment partners in Japan and China.
Processing Times
- Orders are typically processed within 2–3 business days.
- Once your order ships, you will receive a confirmation email with tracking information.
Estimated Delivery Times (United States)
| Shipping Method | Estimated Delivery Time | Tracking |
|---|---|---|
| Standard Shipping | 8–18 business days | Yes |
| Expedited Shipping (if available) | 5–10 business days | Yes |
Please note: delivery times may vary due to customs processing, weather conditions, or seasonal volume.
Customs, Duties & Taxes
- U.S. orders may be subject to import duties and taxes, which are not included in your order total.
- These charges are the responsibility of the customer upon delivery.
- We are not responsible for delays caused by customs.
Tracking Information
- Tracking details will be emailed once your order is shipped.
- It may take up to 5 business days for tracking to update.
If you need help locating your package, please contact us at Mae@garment-graffiti.com.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for:
- Delays or failed deliveries due to incorrect addresses
- Lost packages due to address errors
Lost or Delayed Packages
In rare cases where your order is lost or significantly delayed, we will work with the shipping carrier. If the package is deemed lost, we will offer a replacement or refund.